KEY FEATURES:
All of our Custom Anime Merch Clothes are made-to-order and handcrafted to the highest quality standards. Perfect and unique gifts for Otaku or Anime fans on any occasion.
WASHABLE:Machine wash cold, only non-chlorine bleach when needed, hang dry, cool iron on the reverse side or dry clean
NOTE:
- Since the size is manually measured, please allow a slight dimension difference from 1-3 cm.
- Due to the different monitor and light effect, the actual colour of the item might be slightly different from the visual pictures.
CUSTOMER SATISFACTION IS OUR HIGHEST PRIORITY. IF YOU ARE NOT SATISFIED, PLEASE CONTACT US TO SOLVE THE PROBLEM. WE WISH YOU HAVE A GOOD SHOPPING EXPERIENCE HERE.
Orders from our store typically take 1 to 3 business days of processing time* depending on the product type and our current volume.
Shipping time for order:
For Domestic US, UK:
For European Countries:
For Domestic Australia:
All Orders will be charged 9.5 AUD for Shipping Fee
We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.
To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
If you require a reprint or refund, the process can be expedited by providing a digital image of the damage or defect along with a clear description of the problem (try to be as descriptive as you can while sending defective image).
All our product are custom made and built and being crafted and adjusted by hand to make sure it has the best quality in order to satisfy your needs. Our team works extremely hard to produce the best products for our customers, therefore we STRICTLY DO NOT offer refunds on orders made by mistake or change of mind. Once an order is placed, the item is considered sold.
IMPORTANT: Please make sure your shipping address is correct. All packages sent to the wrong address will be resent at your own cost.
Please contact us at info@giftngon.com; we will be happy to assist you.