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    Shipping Policy

    COVID-19 Update: We are still working understaff due to this Pandemic situation, and there will be a slight delay in responding or processing your orders. In some rare cases, production might take up to 7-14 days, so please be patient and bear with us on this. Thank you!

    INTERNATIONAL SHIPPING

    We ship to the following 30 countries: Australia, Austria, Belgium, Canada, Croatia, Czech Republic, Cyprus, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Ireland, Italy, Latvia, Malta, Netherlands, New Zealand, Norway, Poland, Portugal, Puerto Rico, Spain, Slovenia, Sweden, Switzerland, United Kingdom, United States.

    Note:We display all shipping options for each country. After you’ve selected your country, you will see all options available for your area. 

    SHIPPING TIME

    Orders from our store typically take 3 to 5 business days of processing time* depending on the product type and our current volume.

    Shipping time for order:

    Shipping method Delivered by Shipping time (USA)
    Standard Shipping FedEx/UPS  5 ~ 15 business days
    • Custom products might take an additional 1-2 business days.
    • Due to the Covid 19 pandemic, shipping time might take an additional several days.
    • All order from 100$ will be free shipped
    Important Notes
    • Your order may be shipped in different packages, please don’t worry if you didn’t get all items at the first package, we must ship other items in other packages.
    • Postal deliveries: If you haven’t received your package based on the above estimates, please contact us and we will provide a delivery deadline and then offer a solution.
    • All estimated/typical delivery time are derived from real world data collected from past orders. They are approximate times for reference only.
    • Shipping times will be affected during public holidays; manufacturers and couriers will limit their operations at these times. This is outside our control. Normal service resumes immediately after each holiday.
    • It can take a few days following order shipment before the tracking number becomes active on the courier’s system. If the information has not appeared on the courier’s website, please try again later.
    • Giftngon ships all packages from our warehouse and distribution center.
    • Giftngon may have to verify payment and order details before processing your order.
    • If you have any questions, please contact us, we’ll deal with it as soon as possible.
    • Total Delivery Time = Processing Time + Shipping Time
    What is item processing time?
    After the receiving of your order, we conduct Quality Control checks and testing in order to ensure the product’s quality prior to shipment. The processing time varies depending on the specific product with the average processing time of approximately 3-5 business days; However, it can also be affected by the item’s stock status. If your order includes hot items experiencing stock availability issues, the order can take between 5-10 business days to process.